Help and support

We're here to help if you've got a general query about your purchase or if you need to report an issue.

A boiler
Boilers

Help with installation, usage, and troubleshooting your boiler.

Solar panel and battery
Solar and battery

Help with installation, usage, and troubleshooting solar and battery.

An EV charger
EV chargers

Help with installation, usage, and troubleshooting your EV charger.

A heat pump
Heat pumps

Help with installation, usage, and troubleshooting your heat pump.

Battery storage
Battery storage

Help with installation, usage, and troubleshooting battery storage.

Chat to us

Need help right away? Start a chat with our support team for quick answers and live assistance.